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Signing In to Your Tangaza School Email

Your address is your admission number with the slashes removed, plus @tangaza.ac.ke. For example, admission number ys72/00137/2025 becomes ys72001372025@tangaza.ac.ke — that is only an example, so use your own admission number.

The temporary password for your first sign-in is August@2025. Google will force you to change it as soon as you sign in, so have a new password ready. Never share your password with anyone; the University will never ask for it by email or phone.

Part A — On your phone (Gmail app)

  1. Open Gmail. On a phone with no account, tap Add an email address. If you already use a personal Gmail, tap your profile picture, then add another account.
  2. Choose Google. Not Exchange, not Other — your school account is a Google Workspace account.
  3. Enter your full address and tap Next. No slashes, no spaces, no capital letters.
  4. Type the temporary password August@2025. Tick Show password to check for typing mistakes, then tap Next.
  5. Tap I agree on the Terms of Service page. You only see this the first time.
  6. Set your own password. Google requires this on first sign-in: at least 8 characters with upper case, lower case, a number and a symbol. Do not reuse the temporary one.
  7. Your inbox opens. Drive, Docs and Classroom now use the same account. Switch accounts from your profile picture and check the address at the top before sending mail.

Part B — On a computer

  1. Go to mail.google.com. If someone else's account is showing, click the profile picture and choose Sign out or add another account.
  2. Enter your address and password, clicking Next after each.
  3. Google will prompt you to change your password immediately after this first sign-in. Set a new password following the same rules as above (at least 8 characters with upper case, lower case, a number and a symbol) — do not reuse the temporary one.
  4. On a shared or library computer, always click Sign out when you finish, and never save the password.

Part C — Secure your account on day one

Tap your profile picture, then manage your Google Account, then Security and sign-in:

  • Turn on 2-Step Verification and add your own mobile number, so the code comes to you.
  • Add a recovery phone and recovery email — this is how you get back in if you forget your password.
  • Check recent sign-in activity. If a device or country is not yours, change your password and tell ICT.

If something goes wrong

  • "Couldn't find your Google Account" — the address is mistyped. Check the slashes are removed and the ending is exactly @tangaza.ac.ke.
  • "Wrong password" — tick Show password and retype it; passwords are case sensitive. Use Forgot password? or ask ICT for a reset.
  • Cannot receive the verification code — tap Try another way or ask ICT to reset your second step.
  • Account disabled or suspended — contact ICT.

Need help? Visit the ICT Helpdesk during office hours with your student ID.

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